The AskAvenue widget avatar is the chat head or image that users will see when they visit your website. AskAvenue allows you to customize this image.
To customize your widget avatar, simply login to your dashboard and select Settings > Widget from the left menu bar and look for Default Avatar.
To change the default avatar, simply select the you image file by clicking on Select files... and select your new image.
Note, if you are using Agent ID's in your widget code, the agent photo to whom the Agent ID belongs to on that page will load. If the Agent has no custom profile photo already selected in their app, the widget avatar will fallback to the Default Avatar you have set in your portal. If you do not have a Default Avatar selected in your portal, a color customized avatar will load instead. This custom avatar will inherit your selected theme color and chat icon.